There are many options when searching through recordings. Here we will show you what you can do. Below we have a number of function that will help you search through your recordings.
The search bar is in the top right corner of the Dubber portal.
You can search through your recording by the time length of the recording. You can do this by typing in the search bar either "shorter_than:hh:mm:ss" or "longer_than:hh:mm:ss".
For example, to search through all your recordings that are shorter than 5 minutes, type in the search bar "shorter_than:00:05:00" and press enter. This brings up all recordings in your account that are shorter than 5 minutes.
To search through all your recordings that are longer than 7 minutes, type in the search bar "longer_than:00:07:00" and press enter. This brings up all recordings in your account that are longer than 7 minutes.
Note that you need to have Dubber AI switched on to see this.
You can also search by the sentiment of the recording. You can do this by typing in the search bar either "sentiment:negative" or "sentiment:positive"
If you type in the search bar "sentiment:positive" and press enter on the keyboard all your recordings that have a positive sentiment will now appear.
If you type in the search bar "sentiment:negative" and press enter on the keyboard all your recordings that have a negative sentiment will now appear.
To make it easier to find a recording, there is the filter icon bar at the top of the page where you can use the following filter options:
When you click on the buttons for each type of filter, it filters your recordings based on those properties. So for example, if you filter your recordings by the tagged icon, the only recordings that show are those that are tagged.
One of the features of Dubber AI is the ability to transcribe the recording. The AI of Dubber AI listens to the call and logs all the words that have been spoken. Dubber AI has a lexicon dictionary, so any spoken word that matches the dictionary is 'tagged'.
Dubber AI is an optional service, so you can switch it on or off whenever you need it. To activate Dubber AI, click here to our support team and send a request.
Any recordings that have used Dubber AI are indicated with a book icon next to the recording.
To see more information about the recording, click on the icon.
Dubber AI transcribes everything on the recording.
Each word has a timestamp to show when the word was mentioned in the call.
The timestamp is a link. Click on the link to go to the time the word was mentioned in the recording.
There may be a point after capturing so many recordings you go beyond 15 pages on the portal and you may worry that you will have to search through so many pages to find a specific recording. This is not the case; to make the search for recordings easier, we have a tool called Smart Search.
Smart Search help you look for a recording within a date range or on a specific date. You can also look for a recording that has a certain word in the recording, or a recording that has been tagged.
Smart Search can be used as soon as you log into your account. On the recording page, you should be able to see the search bar.
If you click on the icon in the search bar, a menu appears.
This is where the fun begins!
From here you can search through your recordings using extra criteria in addition to the filter functions at the top of the page.
You can use the query field to search for a specific word within your recording library.
For example, if you want to check all the recordings that have "test" involved in it, enter that word and click on the "Search" button.
This brings up all recordings that contain the word "test".
You can drill this down even further by including a date range within this search as well as a specific time within that date.
In the date field, you have a number of options of what dates you would like to add. When you click in that space a menu appears.
If you want to look for a recording within a specific time, click on the "Custom" button and then un-tick the "Show all day" checkbox.
This brings up the option to select a timeframe for the search. Select a date and time for the start and end of the search, then click the "Apply" button.