How to request an audit trail

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This is not something that can be done through the dubber platform. You will need to raise a support ticket for this request. 

If you do decide to make this request, we do require you to provide us with certain information before going ahead. 

When placing support ticket for this we need to know the following:

• What is the purpose of the report?
• Is this a one-off report or something to be provided on a regular basis?
• If regular thing, what is the frequency?
• Do you want the report to be delivered by email or SFTP?
• What do you want the report to show?
• Is the data changeable by date range if it’s a regular report? 
• What level is the report, per account, per user, per group?

This is not an instant report, so please leave plenty of time for yourself when making this request.

N.B: Please note there is a charge for this service.