You will need to know this if you have teams set up within your account. If you would like to know how to create a team please click here.
What is a contributor?
A contributor is a user who makes the recordings, they will only be able to listen to the calls they have created.
What is a listener?
A listener is a user who can create recordings just like a contributor however they are also able to listen to other recordings that have been made in their team.
Create a listener
You are automatically a contributor when you added to a team as you will have a dub.point assigned to you.
To set up a user to be a listener you will need to do the following:
Access the team tab on the account in question, this will show all the teams that you have set up in the account.
For this example, I have used the team named "Example 1". As you can see this team is currently empty with no users
Click on the add icon. Doing this will take you to the screen below, every user that has been created in the account will appear.
Click on the user you would like to become a listener and this screen below will appear.
You will be given the option to enable the contributor to also be a listener. Once the box has been clicked, save the changes.
📌Note: If the user is already placed in a team, all you will need to do is click on the user within the team and the same above box will appear.
The user below will then appear as a listener. Within the team, the listener will be able to listen to all recordings made by their team.
📌Note: The user is appearing only as a listener because there is no dub.point assigned to the user.