Dubber captures content through its Unified Capture solution, which consolidates recordings from various channels, including voice, video, and text-based interactions, into a single secure platform.
This approach allows your business to maintain comprehensive records for individuals or teams, meeting regulatory requirements and enhancing customer satisfaction, training, and dispute resolution.
Key features of Dubber's content capture include:
- Compliant Cloud Recording: Ensures secure and compliant recording across multiple services and endpoints.
- Unlimited Recordings and Storage: Offers unlimited retention and storage of recordings.
- Configurable Access: Provides permission-based access to recordings.
- Advanced Features: Comprehensive business insights into communication data powered by AI Includes, AI transcriptions, language detection, keyword search and enterprise-grade controls,.
Dubber also integrates with various platforms, such as Microsoft Teams, Webex, Broadsoft/Broadcloud and may more to capture media directly from media servers, ensuring seamless recording and storage.