We’re excited to introduce you to our brand-new platform! This guide will help you navigate our new platform and identify the functions that will remain accessible on our old platform for a little while longer as we complete our full transition.
As we continue to enhance your experience, we’ll bring new functions and features to the platform—delivering even more value to you.
As a user of our Dubber Insights product, you are among the first to explore our brand-new platform. This initial experience is tailored specifically for users of our Dubber Insights product, with a strong focus on delivering insights that drive business value.
Dubber Insights is a powerful tool designed to provide organisations with comprehensive business insights into their communication data powered by AI.
Upon accessing the new platform, users will arrive at a re-designed homepage that prominently displays key metrics, initially this includes the total number of conversations captured and moments detected over the past 7 days, along with comparisons to the previous 7 days. Shortly this will be expanded to include additional key metrics providing you with immediate, valuable insights upon landing.
The newly designed interface and navigation system allow users to seamlessly explore detailed conversations, access their Insight dashboards, or return to the previous portal for administrative functions.
Below the key metrics are a snapshot of the latest conversations.
For users who need to access the original Dubber portal to complete a specific function or admin task, you simply click on the settings link in the left navigation (below). This will open up a new tab in your browser, landing you on the old home page of the original Dubber portal. You can then switch between the 2 browser tabs for access.
You can also select your username and this will directly link you back to your profile screen in the original Dubber platform.