Heads up - To access Insights you must be an account admin and have a plan that includes Dubber insights.
Access Insights from Dubber Portal
Users with Insights enabled and the correct permissions can access Insights – via the top right corner settings menu on the Dubber Portal. This will navigate to the Home screen.
Upon accessing the new platform, users will arrive at a re-designed homepage that prominently displays key metrics, initially this includes the total number of conversations captured and moments detected over the past 7 days, along with comparisons to the previous 7 days. Shortly this will be expanded to include additional key metrics providing you with immediate, valuable insights upon landing.
The newly designed interface and navigation system allow users to seamlessly explore detailed conversations, access their Insight dashboards, or return to the previous portal for administrative functions.
Below the key metrics are a snapshot of the latest conversations.
For users who need to access the original Dubber portal to complete a specific function or admin task, you simply click on the settings link in the left navigation (below). This will open up a new tab in your browser, landing you on the old home page of the original Dubber portal. You can then switch between the 2 browser tabs for access.
You can also select your username and this will directly link you back to your profile screen in the original Dubber platform.