Our latest release brings new functionality to users with access to the Dubber Insights experience.
Teams Implementation - Easily organize your work and communicate with specific groups using Teams. Focus on important discussions by narrowing your search to moments related to specific teams within your organization.
PCI Redaction - Dubber AI now has a powerful feature to identify and remove sensitive PCI information from recorded conversations and transcriptions. Activate this feature at an account level to ensure all users have PCI information automatically removed when detected by the AI.
Sentiment - Gain a deeper insight into conversations with our 'Sentiment' feature. This tool helps you understand the overall tone of a call by highlighting whether moments are positive, neutral, or negative. It's a valuable tool for understanding the emotional context of your discussions.
These features are now available and were deployed through a zero downtime deployment.